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Changing the feedback request “From” email address

By default GatherUp will use the “Business Owner” email address.

Changing the “From” email is a great way to keep your account email separate from the “Sender” or “From” email.


1) Log into your GatherUp.com account

2) Click on the Business you would like to change the “From” email.

3) From the left menu, click “Settings -> Feedback Settings”

4) Scroll down and look for the ‘Feedback Request Sender Email’ box and enter your desired ‘From’ email.


Important: GatherUp will show your email as the “reply-to” email address, the email itself comes from feedback@reviewability.com

Doing it any other way or adding more masking would be considered ‘spoofing’ and drastically decrease deliverability due to anti-spam measures that are in place across the web. For more information visit: http://en.wikipedia.org/wiki/Email_spoofing

If you are using a “Firewall”, “Microsoft Exchange Server” or if you are accessing the internet via a company network you may need to white-list emails from GatherUp.

GatherUp Email Sender: feedback.reviewability.com
GatherUp dedicated Sender IP Address: 167.89.43.54

Updated on November 6, 2018

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