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Receiving Notification Emails

To ensure you are receiving Notifications via email follow these steps:

  1. Log in to your GatherUp account and check Notification Settings to ensure you are subscribed to the alerts you wish to receive.
  2. If you are using a “Firewall”, “Microsoft Exchange Server” or if you are accessing the internet via a company network you may need to whitelist emails from GatherUp:

    Email Sender: feedback.reviewability.com
    Sender IP Address: 167.89.43.54

  3. If you are using the latest version of Gmail, check the “Updates” tab/folder in case alerts are not showing in your regular Inbox.
  4. If you are using a general email client, check the “Spam/Junk” folder and mark emails for GatherUp as “Not Spam” to assure future delivery to your inbox.

Please contact support@gatherup.com if you are still not receiving notifications via email.

Updated on August 28, 2019

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