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HIPAA Compliance for GatherUp

Is GatherUp HIPAA compliant?

Yes. All communications in GatherUp is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information).


What Patient information does GatherUp store?

For a doctor or health professional that uses GatherUp, the only information present in the system for clients is:

# First name
# Last name
# Email address
# Phone number


Will GatherUp provide a BAA (Business Associate Agreement)

GatherUp will provide a BAA (Business Associate Agreement) to paying customers upon request. Please email: support@GatherUp.com



​Does GatherUp allow patients (customers) to opt-out from using their feedback as testimonial?

Every feedback request form contains a checkbox allowing the customer to opt in or out.


Does GatherUp allow patients (customers) to unsubscribe.

​Yes – Every email communication includes an unsubscribe link.


Does GatherUp transmit data securely

Yes – All data is transmitted via HTTPS.


Does feedback received show on the Review Widget automatically

We offer the ability for all feedback received needing to be approved manually before it can be shown on the Review Widget.


I am a GatherUp Reseller – Where can I download a blank BAA?

Please click the download link below for ZIP file containing a BAA in RTF (Rich Text Format) as well as PDF format to be used with your customers.

Download ZIP

Updated on July 6, 2015

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