Authorize your Google My Business (GMB) account from within GatherUp to be able to reply directly to Google reviews from the Success Report and Reviews Report. Follow these steps to authorize your GMB account from GatherUp.
Step 1 of 6
Log in to your GatherUp account and go to Account Owner > Authorization Settings.
Step 2 of 6
Click +Add Authorization.
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Select your Google account in the modal.
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Click Allow to give permission to GatherUp to access the account.
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Click Close to exit the Success modal. You will see a label, Authorized, followed by the number of accounts and any issues. Select View Details for more information.
Step 6 of 6
You can now reply to or edit replies to your Google reviews directly from the Reviews Report. Go to Reports > Reviews Report. If you are a multi-location business, you must first select a location from the Business Dashboard.
From the Reviews Report, you can select Reply or Edit to access reply or edit tools for a review.
To remove GMB Authorization completely and longer allow GatherUp access, go to https://myaccount.google.com/permissions and remove the “ReviewResponse” App.