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  3. Is GatherUp available in other languages?

Is GatherUp available in other languages?

GatherUp is currently available in English, Spanish, French, Dutch, German, Norwegian and Swedish.

Please email support@GatherUp.com if you wish to activate a language option other than English for your customer facing pages and email alerts. The system dashboard and support is only available in English. Please allow 24 hours for the activation to be completed.

Note: If your business operates in two languages we strongly recommend to separate your customer lists and to create two locations of your business in GatherUp (one for each language). This allows you to target each customer in their native language.


List of system pages and alert emails that will be translated into one of our available languages:

– Feedback Pages
– Feedback Request Emails
– Kiosk Mode
– Testimonials Widget
– Thank you Emails
– Alert Emails

What is not translated:

– The backend system settings, customer and business dashboard.
– Personal Email support is only available in English.


Screenshot 1) If another language option is enabled in your account you will see a language selector dropdown upon creating a new business.

Existing businesses can be converted by clicking on the business’ name, then visiting Settings –> Business Details and changing the dropdown to the desired language.


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Screenshot 2) Example Feedback Request Email in French

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Screenshot 3) Example Feedback Page in French

Nous-aimerions-votre-opinion

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Screenshot 4) Example Alert Email in French

alerts-language-french

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Screenshot 5) Example Reviews Widget in French

testimonials-widget-french

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Screenshot 6) The dashboard and template tags are only available in English. However the email and page templates support characters in the other supported languages.

template-text

Updated on November 29, 2018

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