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How to reset the password for a User Account

This post shows you how to reset the password of an existing Business Manager in GatherUp.com

About the GatherUp Business Manager tool:

Step-by-Step Guide on how to reset the password for a Business Manager

1) Log into your GatherUp.com account

2) Click on your name in the top right corner of the screen and click Manage Users from the menu.

3) Click on a User name

4) Click the “Edit User” button

reset-user-password_2

5) Click the “Reset Password” button at the bottom of the page

reset password button GatherUp

6) Manually type a new password or use the “Auto Generate” new password option and click “Submit”.

type and submit new GatherUp password

7) A success message will confirm the reset

reset password success GatherUp


ProTip: User has issues receiving new Password Email?

1) Follow the steps above but choose to “Show” password in Step 6 above.

show password GatherUp

2) Now you can either manually email the new password or send the password via SMS, Chat or Voice.

Updated on August 25, 2018

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