1. Home
  2. The Basics
  3. Understand Source Icons in Customer Activity

Understand Source Icons in Customer Activity

What does the icon under Source in Customer Activity mean?

Customer Activity displays all ratings and reviews received from customers as well as any activity in your account and is organized by customer.

The Source column for each customer displays an icon that represents how the customer was added to GatherUp or how they interacted with your business.

Email Request – a request will be sent via email or the customer has responded to an email request

SMS Request – a request will be sent via text message or the customer has responded to an SMS request

TextBack – a customer has been added and feedback received via TextBack

Feedback Locator – a customer has been added and feedback received via the Feedback Locator

Feedback URL – a customer has been added and feedback received via the Feedback URL

Kiosk Mode – a customer has been added and feedback received via Kiosk Mode

API – a customer has been added via an API

Updated on June 13, 2019

Was this article helpful?

Related Articles