GatherUp User Guide
How can we help?
Overview and introduction as well as feedback request screenshot walkthroughs using GatherUp.
Articles to get you up and running, quick and easy.
Get customer feedback using different request modes.
Articles about sending feedback requests via SMS Text Message
The “Settings” Menu
Step-by-Step instructions on how to configure and optimize GatherUp for your Business.
Brand & Colors
Brand your Feedback Request. Company Logo, Feedback Banner and Accent Color.
Sorting & Searches
Searching for customers and businesses. Filtering and sorting by Labels.
Display Reviews on Your Website
Display reviews on your website with a variety of widgets from GatherUp. Adding reviews to your site provides SEO benefits and impacts sales.
User creation and user permissions. Tips for adding multi-location businesses.
Customizing your customer feedback flow
Survey questions, methods of communication and gathering feedback from repeat customers.
Reporting options. Email notification settings for reports and alerts.
Reviews Survival Guide
Best practice tips on overcoming obstacles related to feedback and online reviews.
Instructions and information on how to white-label GatherUp with your own brand and logo.
Selling GatherUp as a service to your clients
Posts with focus on “Selling” GatherUp to your clients and customers.
HIPAA Compliance and BAA forms for GatherUp.
Developer documentation for API, Webhooks, Zapier and other integrations.